Items Covered by Warranty
Items Not Covered by Warranty
Please review the following bullet points before requesting warranty service to be sure there isn't something obvious that was overlooked causing a problem. If so, it's okay. It happens to the best of us!
Things to check first:
- Is there a FRESH 9V battery in the pedal?
- If connected to a power supply, is it a 2.1mm REGULATED 9VDC power supply?
- Have you tried a different/new power cable or outlet on your power supply?
- Have you tried a simple effects chain (e.g. guitar --> pedal --> amp)?
- Have you tried swapping out cables?
- Have you tried a different guitar/amplifier?
If you are still experiencing a concern, please email us using the contact form and let us know what's going on. We'll take care of you and get your pedal back in top-top shape before you know its even gone!